That way it will look at the Hardware installed on the Notebook. You could restore the BIOS with this document selecting the reloading the BIOS default settings. If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery. If there is a battery compartment, use the steps in Reset a laptop with a removable battery. Turn over the computer and look for a battery compartment door. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time. Have a great start off by performing a Hard reset on the notebook:īefore power resetting your computer, do the following:ĭisconnect or remove all peripheral devices. To run the test, click Network, and then click Run Once. The test will attempt to configure the network controller using DHCP and communicate with the DHCP server. To run this test, connect to a network with a network cable. Network Test - This test checks the network controller. Your Component Tests menu might be different, depending on the components installed on your computer.

Turn on the computer and immediately press Esc repeatedly, about once every second. Hold the power button for at least five seconds to turn off the computer. If the issue persists, Use the following steps to open the Component Tests menu and run a test on Network.

to download and install the Broadcom 802.11b/g/n Wireless LAN Driver, Windows 8.1 To this link: for Troubleshooting Wired Home Networks.Ĭlick on this link.

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